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Author | Blogger | Workshop Facilitator Visit my website at www.authordeelawrence.com to learn more about my romantic suspense novel, Gotta Let It Go, which is set in Baltimore. Connect with me online @authordeelawrence (Facebook) and @thewritepen (Twitter). Thanks for visiting with me today!

Saturday, June 12, 2010

"New York" - concrete jungle

New York is a very special place: bright lights, big city, theater district, high-finance, knock off designer purses, bad drivers, etc.

Last week, I spent some time with friends in Brooklyn. We went shopping on Flatbush Avenue and needless to say if you're looking for great customer service, you can just forget about it. It's not like I'm not used to the curt and abrupt behavior by the sales staff but when it was consistent from store to store, it really pissed me off. What the sales staff fail to realize is that they'll lose customers who are willing to spend money but I guess it doesn't really matter when the customers have as much attitude as they do.

Needless to say, I got some great bargains after I realized that there was no changing in their behavior. I settled into a certain mindset until it was time to come back to Maryland where this type of behavior would've been readily reported to the store manager. But, as the saying goes: When in New York do as the New Yorkers do!

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